Data Controller

The Data Controller of personal data is:
Stefania Staffieri
Registered office: Via Larga 12/D, Valsamoggia 40053 (BO), Italy
Email: oliolanzaitalia@gmail.com
Phone: +39 371 306 7714

All collected data are processed in compliance with Regulation (EU) 2016/679 – GDPR.

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Types of Data Collected

While browsing the website or purchasing products, the following data may be collected:

• Identification and contact data: first name, last name, email address, phone number, shipping and billing address.

• Account and order data: information necessary to manage purchases, payments, and shipments.

• Browsing data: technical and statistical information related to the use of the website (IP address, pages visited, browser, devices).

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Purposes of Data Processing

Personal data are processed for the following purposes:

   1. Management of orders and shipment of purchased products.

   2. Communications related to orders, customer support, and information requests.

   3. Fulfillment of tax and accounting obligations.

   4. Direct marketing activities (only if the user has given consent) and sending informational/promotional newsletters.

   5. Anonymous statistical analysis to improve the service and the website.

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Legal Basis for Processing

The processing of personal data is based on:

• Performance of a contract (order and shipment management).

• User consent (for marketing communications and newsletters).

• Legal obligations (tax and accounting requirements).

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Methods of Data Processing

Data are processed:

• electronically and on paper, in a secure manner;

• by authorized personnel only;

• using appropriate tools to ensure confidentiality and integrity;

• for a period strictly necessary to achieve the purposes described above.

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Disclosure of Data to Third Parties

Personal data will not be sold or disclosed to third parties for commercial purposes.
They may be shared with:

• couriers and logistics companies for product delivery;

• payment service providers;

• consultants and professionals for tax and legal obligations.

These parties will process the data as external data processors in accordance with the GDPR.

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Data Subject’s Rights

The user has the right to:

• access their personal data and obtain a copy;

• request correction or completion of inaccurate or incomplete data;

• request deletion of data (“right to be forgotten”), where permitted by law;

• request restriction of processing;

• object to processing for direct marketing purposes;

• request data portability.

To exercise these rights, please contact: oliolanzaitalia@gmail.com.

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Data Retention

Data will be retained for the time necessary to:

• manage orders and related communications;

• comply with tax, accounting, and legal obligations;

• maintain aggregated statistical records.

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Cookies and Similar Technologies

The website uses cookies to improve navigation and user experience.

• Technical cookies: necessary for the proper functioning of the website.

• Analytics cookies: collect aggregated and anonymous data on website visits.

• Marketing cookies: used only if the user has given consent.

Users can manage cookie preferences directly through their browser or via the dedicated banner.

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